RETURNS

SALE PRICED ITEMS ARE NON-RETURNABLE FINAL SALE

Return Link: 

https://track.shipstation.com/f/r/e/rw0q0%2B0T3gIta3NpK9zYbA%3D%3D

 

Either it’s LOVE or return it on us by using the link above! We are now providing one prepaid return label per order number. Additional return labels for the same order number will incur a $5 service fee. Labels are active for up to 10 days. 

If you are returning more than one item from your return please be sure to contact customer service so they can assist you. 

By using the link above you are agreeing to the return policy below. 

Please contact customer service notifying us what you are returning,  include your order number and reason for return with photos if necessary. 

 Our goal is always comfort and quality, we want you both to love your new Remie and we work hard so every order is LOVE! 

Our quality USA made collections are shipped out of Arizona, custom printed, cut and sewn in California all by human hands. Hence, they are also subject to human error. In which case if returns become necessary please feel free to contact us first and foremost. Our customer service is ready and willing to assist you!

Customer Service Email: hello@remiegirl.com  Emails are replied to within 24 hours M-F excluding holidays. Thank you for your patience!

You may return any item within 14 days of delivery, as long as it is unworn/unwashed and in the original packaging including an order number with receipt or proof of purchase. 

It is the buyers responsibility to inspect the garment for defects prior to wash and wear. Damaged or defective product must be reported within 14 days of delivery and remain unwashed/unworn to be eligible for replacement or refund. To receive an original shipping refund the defect must have been discussed including photos,  prior to returning with customer service via email. 

Returns must be processed no more than 14 days from delivery date and under no circumstances will be considered for a refund or credit exceeding that time frame. 

Sizing for current collections will be comparable to the current size charts.Due to the handmade nature of our products previous styles and collections may vary from current sizes. 

 Returns with animal hair, smoke or other strong smells or have the appearance of wash/wear will under no circumstances be considered for a refund and Remie Girl will not incur costs to return the item to the buyer. 

 Returns can take up to 10 days once received to process and reflect on bank statements. Refunds will be credited to the card used at the time of purchase only.  

Sale items are FINAL SALE and not eligible for exchanges, returns, refunds or store credits. 

We do not offer size exchanges, that is the responsibility of the buyer. Please use our size charts to make the correct selection. 

*ALL INTERNATIONAL RETURNS MUST CONTACT CUSTOMER SERVICE  

 

Q: Can I return my Afterpay order? 

A: Yes! However all Afterpay returns will incur a $7 convenience fee deducted from the return value. 

 

RETURN ADDRESS:

REMIE GIRL

PO BOX 294

PIMA AZ, 85543

USA