You may return any full priced unwashed/unworn item/s in their original packaging within 14 days of delivery. Return fees for all orders within the United States will incur a $7 shipping and restocking fee per return label. International return shipping is the buyer's responsibility.
Click HERE for our return portal
*By requesting a courtesy label through our portal you are agreeing to the return policy below.
RETURN POLICY: You may return any item within 14 days of delivery, as long as it is unworn/unwashed and in the original packaging including an order number with receipt or proof of purchase. We can not return,refund or credit second hand purchases made from a third party.
Labels are active for 10 days.
Sizing for current collections will be comparable to the current size charts. Due to the handmade nature of our products previous styles and collections may vary from current sizes. We do not offer size related exchanges, that is the responsibility of the buyer. Please use our size charts to make the correct selection.
Returns can take up to 10 days once received to process and reflect on bank statements. Refunds will be credited to the card used at the time of purchase only and can not be transferred.
Returns with animal hair, smoke or other strong smells or have the appearance of wash/wear will under no circumstances be considered for a refund and Remie Girl will not incur costs to return the item to the buyer.
Sale items are FINAL SALE and not eligible for exchanges, returns, refunds or store credits.
DEFECTIVE: Our goal is always comfort and quality, we want you both to love your new Remie and we work hard so every order is LOVE!
Our items are also subject to human error. In which case if a defective return becomes necessary please feel free to contact us first!
It is the buyers responsibility to inspect the garment for defects prior to wash and wear. Damaged or defective product must be reported within 14 days of delivery and remain unwashed/unworn to be eligible for replacement or refund.
Defective Discounts will not be offered on damaged or defective items. The defective item must be returned to receive a replacement, store credit or refund.
INCORRECT ITEM: If you received an incorrect item in your order, please contact firstname.lastname@example.org as soon as possible so we can try to ensure you get the correct item. A prepaid USPS shipping label will be sent to you via email. Once the incorrect item is scanned in a replacement will be mailed imediately.
PO BOX 970
THATCHER AZ, 85552
Questions? Customer service is ready and willing to assist you!
Emails are replied to within 24 hours M-F excluding holidays. Thank you for your patience!